Social
When a post does not go out
Fix posts that need attention and reconnect accounts.
If a network refuses a post, it moves to Social, Failed, and shows as Needs attention with the reason. Some accounts did not post means it went out to the others.
Common causes
- The account was disconnected or its permission expired. Reconnect it in Accounts, then post again.
- The post broke a network rule that changed, like a length limit.
- Instagram needs an image on every post.
- A Facebook Page or Instagram account you no longer manage.
Published shows everything that went out.
Still stuck? A real person reads every request.Contact support