Security

Emails from WoodX and spotting fakes

Which emails come from us, and what we will never ask for.

WoodX sends account email (confirming your address, sign in alerts, password resets, invites, and support replies) from info@jwoodtechnologies.com. It is sent separately from your campaigns and never uses your connected email senders.

We will never

  • Ask for your password, two step code, or backup codes by email, text, or phone.
  • Ask you to install software to fix your account.

If an email looks wrong, do not click it. Open woodx.live yourself and check Settings, Security. Forward anything suspicious to info@jwoodtechnologies.com.

Report a security problem

Found a vulnerability? Email info@jwoodtechnologies.com with the details. We read every report.

Still stuck? A real person reads every request.Contact support